Cancellation rights
Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 30 days from the day on which you acquire physical possession of the goods.
Right to Cancel
You have the right to cancel this contract within 30 days without giving reason.
The cancellation period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods.
To exercise the right to cancel, you must inform us
PLUS EDV Klan Säcker Vieregge OHG
Dampfschiffsweg 11
21079 Hamburg
Tel: +49 40 180 611 98
Fax: +49 40 741 094 22
Email: service@plusedv.de
of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, telefax or email). You may use the example model cancellation form below, but it is not obligatory.
Effects of Cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the cost of delivery (except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay and not later than:
(a) 14 days after the day we receive back from you any goods supplied; or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods; or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. You will have to bear the direct cost of returning the goods.
The Right to Cancel does not comprise following contracts:
Contracts to deliver sound or video recordings or computer software in a sealed packaging, if the seal has been removed.
Model Cancellation Form
To: PLUS EDV
Dampfschiffsweg 11
21079 Hamburg
Fax: (040) 74109422
E-Mail: service@plusedv.de
I hereby give notice that I cancel my contract of sale of the following goods:
_____________________________________
_____________________________________
Ordered on:
_____________________________________
Order number:
_____________________________________
Name of customer:
_____________________________________
Address of customer:
_____________________________________
_____________________________________
Signature of customer (only if sent by paper):
_____________________________________
Date: ________________________________
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